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Redownload orders

This topic contains 5 replies, has 2 voices, and was last updated by  TAG Wiggy 6 months, 4 weeks ago. This post has been viewed 584 times

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #9012

    Masse
    Minion

    Hello,

    In an unfortunate disaster, I have simultaneously lost not only my PDF library of Hellfrost products, but also my backup copies.

    Is it possible to obtain links to re-download the PDFs I have previously purchased?

    Thank you!

    #9019

    TAG Wiggy
    Administrator

    Sure, but you’ll have to PM your real name so I can find them in the system.

    Be aware that I can’t check any orders placed before the new forums were installed into next year.

    Wiggy
    Triple Ace Games Creative Director
    wiggy@tripleacegames.com

    #9020

    Masse
    Minion

    Sent you an e-mail.

    Thank you!

    #9021

    TAG Wiggy
    Administrator

    Replied, mate! In case you see this post first – you downloads left on your store account. 🙂

    Wiggy
    Triple Ace Games Creative Director
    wiggy@tripleacegames.com

    #9031

    Masse
    Minion

    Hi,
    I want to be public and explicit about this.

    I had a problem, as I had lost my collection (and backups) of Triple Ace Game PDFs. The TAG employees (Wiggy himself, to be precise) took the time to not only answer my questions about how to recover the PDFs, but ensure I had an alternate method when I encountered problems.

    Thank you, very much, for such great customer service.

    #9035

    TAG Wiggy
    Administrator

    Glad we could help!

    Wiggy
    Triple Ace Games Creative Director
    wiggy@tripleacegames.com

Viewing 6 posts - 1 through 6 (of 6 total)

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